Timhotel Gare du Nord Paris FAQ

Frequently Asked Questions

  • What time is check in and check out?
    Check in: 13h00 // check out 12h00
  • Can I leave the room late?
    Depending on availability and daily arrivals. Please request on arrival 
  • Can I choose the type of bed in my room? (Large bed – two beds)
    Yes, please request it when you make the reservation
  • Do the rooms have a balcony or terrace?
    No
  • Are there non-smoking rooms?
    Yes.
  • How many storeys does the building have? Is there a lift?
    The building has 5 floors; there is 1 lift.  
  • Is there air conditioning in the rooms?
    No
  • Is your hotel adapted for the handicapped?
    No.
  • Can you keep my luggage when I leave the room?
    Yes, we have a luggage room at the reception. 
  • Is there a safe place to park my car? How much does it cost?
    Public Parking near the hotel, 21€/24h.
  • Does the hotel have an Internet or e-mail terminal for guests?
    Yes, we have an Internet terminal at the reception. WIFI is also available in the whole hotel (free) 
  • Do you have high-speed internet in the room for my portable computer? Is it wireless?
    Yes, WIFI (free)  
  • Do you have a quiet, romantic room? How can I reserve it?
    Yes, we have quiet rooms facing the courtyard. Please request it when you make the reservation.
  • What languages are spoken in Reception?
    French, English, Spanish and Arabic.
  • Where may I rent a car?
    To rent a car, just ask at the reception desk, we will help you find one. 
  • How far away is the Eiffel Tower?
    About 35 minutes by metro.
  • We are coming with 1 (or more) child, do you accept adding an extra bed in a double room? What are the other options?
    We accept to add an extra bed in double rooms. Please request when you make your booking.       
  • What is the nearest metro station and how long does it take to get there?
    Metro: Château Landon, 2 minutes-walk from the hotel (line 7), or Gare du Nord, 10 minutes-walk from the hotel 
  • How much does a taxi from the airport cost?
    Orly: 45€ // CDG: 35 €  
  • How can I cancel my reservation?
    You will receive a confirmation of your booking through e-mail. On this confirmation, you will find your confirmation code and a cancellation code. Keep these codes carefully as you will need them if you want to cancel. To cancel the booking, just log on our website, then on « Rates and Bookings », click on « Track/Cancel Reservation », then just follow the procedure. You can use this system only if you have respected the cancellation policy on your confirmation.